Onsite Workforce Management

If you consistently outsource 30 or more individuals to staff an inbound or outbound call center, we can provide customized and comprehensive solutions to reach and maintain desired productivity and customer satisfaction levels.

Our Onsite Workforce Management services, sometimes known as Vendor on Premise, consist of:

• Onsite staffing professionals – Working directly with your managers and supervisors, at your location, and dedicated to your needs
• Talent recruitment – Using a variety of methods to attract a diverse group of qualified associates exclusively for you
• Personal interviews – Meeting one-on-one with each associate to review work history, experience, work preference and availability
• Reference checks – Checking multiple references for each associate, including former employers and/or colleagues
• Skills evaluations – Conducting assessments, based on job requirements and your requests, such as data entry, listening skills and outbound sales skills
• Drug screens – Conducting tests according to your request
• Background checks – Performing checks according to your request
• Work eligibility verification – Using E-Verify to ensure each associate is eligible to work
• Safety training – Completing basic safety training and any requested job-specific training
• Orientation – Reviewing worksite policies, expectations, procedures and work environment so our associates are prepared
• Arrival check – Ensuring the associate arrived on time, ready to work
• Performance monitoring – Working with each associate’s supervisor throughout the assignment to monitor performance and ensure continued satisfaction
• Payroll and benefits management – Managing all new-hire paperwork, payroll, taxes, unemployment claims, workers' compensation claims, and benefits for every associate we assign

We provide exclusive staffing support, deliver qualified medical office associates who meet your specific needs, allow you to effortlessly adjust your workforce to meet business demands, and relieve you of the work associated with hiring.