Advantage xPO 

xPO

Advantage xPO offers outsourcing services in a range of business-critical areas, from call centers and customer service departments, to recruitment processes and contingent workforce management. Our experienced teams can supplement existing workgroups or staff the entire department, freeing management to focus on core business activities. Best of all, our level of engagement is completely scalable: Talent can be quickly added or subtracted as business needs change.

Advantage xPO provides four business services under our Workforce Consultation Solution Suite: 

  • Recruitment Process Outsourcing (RPO) - Delivers end-to-end recruitment services, from initial contact to screening, background checks, interview scheduling, hiring and even new hire care
  • Contingent Workforce Management (CPO) - Manages vendors, contractors and freelancers, including hiring, on-boarding, time management, payroll and off-boarding
  • Business Process Outsourcing (BPO) - Delivers turnkey functionality such as customer service, call centers, shipping and administration
  • Strategic Workforce Planning - Provides products and services to help you maximize your workforce and plan optimally for new hires

As a trusted partner to our clients, Advantage xPO leverages its workforce consultation model to drive customer value: We drill down to uncover our clients’ unique talent acquisition requirements and architect solutions to meet those business objectives. Additionally, Advantage’s solution suite is completely scalable and delivers partial to full-cycle outsourcing management – delivering outcomes that drive bottom line results.

Our best-in-class capabilities focus on driving results across these key talent acquisition areas:

Recruitment

  • Market analysis
  • Diversity recruiting strategies
  • “Ideal candidate” profiling
  • Innovative sourcing strategies
  • Customized recruiting microsites
  • Recruitment advertising
  • Sourcing analytics
  • Consultation on hard to fill positions and markets

Selection

  • Tiered screening processes and expertise
  • Assessment development and administration
  • Behavioral phone interviews
  • Candidate management
  • Hiring Manager support
  • Job Offer administration
  • Pre-employment check administration and tracking
  • On-boarding
  • Scheduling of post-acceptance activities (i.e., training)
  • New hire paperwork administration
  • HRIS / Payroll coordination and integration

Retention

  • New hire care program development and administration
  • Exit Interview program development and administration
  • “Red flag” notification to customer of potential problem areas
  • Workforce solution consultation to address identified issues
  • Reporting and trend analysis to drive best practices