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Entries with tag customer service .

Join the Conversation! What Is the Best Service You Have Received?

Customer service stories inspire me and make me wonder how I (and each member of our organization) can apply that same level of service to our customers, talent, and staff. With this in mind, I recently asked my team: what is the best customer service you have received? Check out their responses, and then share your story on our Facebook page.
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It’s Customer Service Week! How Will You Celebrate?

We all appreciate good customer service but don’t always take time to recognize it. This year, make a point of showing your appreciation to employees who really understand your customer base by celebrating Customer Service Week. Here are a few of our favorite ways to celebrate!
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Thank You for Your Business: Why Customer Appreciation Matters - Part 1

Many businesses enthusiastically embrace technology to show customers they appreciate their business. Oftentimes, though, messages “personalized” by technology come across to customers as calculated or impersonal. Perhaps it would help to get back to the basics. After all, for our customers to believe we appreciate them, they need to feel an emotional connection to us.
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Thank You for Your Business: 14 Ways to Show Your Appreciation - Part 2

How better to build trust and develop relationships than showing your customers you are appreciative? Let them know their business and loyalty matter. Here are 14 ways to show your appreciation to your customers.
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